SALADS WILL NEVER BE SERVED THE SAME AGAIN
Mid-Atlantic grocery chain ShopRite is testing salad-making robot Sally at one of its stores. The robot allows shoppers to create a customized meal from 22 ingredients that include fruits, veggies, proteins, nuts and dressings. Sally can combine two main ingredients with up to six toppings plus a dressing to customize a salad, grain bowl or pasta salad. Users are able to see nutritional and calorie information for each ingredient as well as view several chef-recommended recipes. This is an interesting contactless opportunity to reengage shoppers who are shying away from fresh self-serve bars due to COVID concerns.
ROBOT REMINDS HUMANS THEY ARE STANDING TOO CLOSE
In a sign of the times, a German supermarket has introduced Pepper, a robot to help remind customers about social distancing. The robot roams the store looking for clusters of shoppers and then “uses clear, unambiguous language” to tell them to spread out. Pepper is unique in that as a robot it is not replacing a human employee, but instead it is helping to relieve employees’ stress about the need to encourage social distancing. Plus, Pepper allows employees to focus “on other aspects of their job.”
AMAZON STORE FEATURES NEW SMART CART
When Amazon opens its new grocery store in the Los Angeles area, the future of shopping carts will be on display. The smart, cashierless Amazon Dash Cart is meant to streamline the grocery shopping process. Shoppers will use their Amazon app to sync with the cart, which in turn uses a scanner and coupon reader to record items that are picked up and placed into bags inside the cart. When shoppers are ready to leave the store, they push their cart through a Dash Cart fast lane where sensors identify their cart and charge their linked credit card; their receipt is then emailed to them.