About Shoptology

We are fearless innovators and relentless collaborators, charting new ground in shopper marketing with roots that stretch to the industry’s inception. We grow brands by engineering experiences that move shoppers and build bonds. With results-focused leadership and a team-driven culture, we are geared to help our clients succeed in the modern retail landscape— offering sustained support from insights to execution.

Our Leadership

Shoptology is helmed by a group of entrepreneurial innovators—and Who's Whos in shopper marketing—who drive and build the team toward where shopper marketing is headed, not where it's been.


Charlie Anderson


Charlie is a seasoned pioneer in the transformation of how brands are engaging with shoppers and a sought-after speaker in building world-class shopper marketing capabilities. For the last 15 years, he has worked with the globe’s largest brands including Procter & Gamble, Diageo, Wendy’s, Kroger and Walmart – where he helped drive strategic insights, creative innovations, digital capability development and award-winning results.


Julie Quick

SVP | Head of Insights and Strategy

Julie has spent the past two decades helping global brands successfully navigate the fast-changing terrain of retail. With a constant pulse on the market and its opportunities, she brings powerful insights into how shoppers engage, make decisions and buy. Companies including Procter & Gamble, Walmart, Sprint, PepsiCo, Kraft and Novartis have trusted her for fresh ideas in a space where marketers have barely scratched the surface of what's possible.


Ken Madden

SVP | Head of Engagement

Ken is a geek, technologist, strategist, analyst and creative pragmatist. He is comfortable being uncomfortable. With a 20 year career in technology and its impact on people, he has become recognized as one of the foremost thought leaders on digital’s influence on shopper behavior working with brands like American Express, Kimberly-Clark, SCJ, Gallo, Brand USA, Nestle, Qualcomm and Shell.


Will Clarke

SVP | Head of Creative

Will is a raconteur. He brings the undeniable power of storytelling to our clients. Over the past 20 years, he has created epic shopper narratives and buzz worthy retail experiences for brands like AT&T, FedEx, 7-Eleven, Nutella, Frito-Lay, and Dean Foods. Will’s creativity springs from his keen insight into how visual communications and technology drive human connection and retail transaction. As a storyteller and a shopper marketer, Will is dedicated to crafting the next chapter of commerce for our shoppers, our retailers, and our brands.

Our team of Shoptologists

Our collaborative team lives by a certain code every day—stay curious, play nice, team up, break through, make stuff and get results.

Engagement, Tech

Shoptology is part of the Project Worldwide agency network. Project is an independent global network of wholly owned agencies with more than 2,000 full-time employees. Our agencies closely collaborate with one another on behalf of our clients’ products and services, inspiring people to participate and act. Visit project.com for more information.

Show us What You've Got

We're constantly building our team of super-smart marketing enthusiasts obsessed with helping our clients lead the way in a marketplace that's constantly evolving. If you're collaborative, talented and don't have an ego, we'd love to meet you.

As an Account Coordinator, you help support the entire team, working with Account Leadership to move work through the system on time, on budget, and with an inspired team.

You oversee getting projects set up for success, scoped, and kicked off, ensuring all necessary team members are engaged at the right touch points along the way.

The Account Coordinator owns creating and managing timelines, scheduling and managing all necessary team meetings and project intersections through a lens of strategic trafficking, driving actionable next steps, managing data entry in our project management tool, as well as managing external resources like freelance and proofing.

The Account Coordinator will work directly with and across all functions of our team and will report to the Client Operations Director, who will help provide guidance at the beginning of projects and input at various touch points along the way.

Desired Skills
  • Flexible, agile, and able to ebb and flow to the work
  • Comfortable in a fast-paced environment
  • Very detail-oriented, accountable and self-starter
  • Excellent verbal communication and problem-solving skills
  • Clear and concise communicator who drives action
  • Master of cross-functional team communication with strong interpersonal skills to foster optimal relationships
  • Eager to learn and offers to assist wherever help is needed
  • Associate/Bachelor’s degree (desired but not required)
  • 1-2 years experience (agency/comparable work experience desired)

As an Account Supervisor, you serve as the face of Shoptology during multiple stages of client development and projects: from discussing priority business challenges and identifying business opportunities to project initiation, creative communication, activation, and analysis. You'll take the lead on managing client relationships and providing thought leadership, positioning Shoptology as a strategic business partner at all times. You’ll oversee the hands-on integration and implementation of shopper marketing and digital solutions for both B2B & B2C audiences.

Desired Skills
  • 5+ years experience managing shopper marketing components (strategy and execution) of client accounts.
  • Experience advising clients and developing business within a shopper marketing or digital advertising/marketing agency.
  • You make every client feel valued and heard. You partner with all teams to deliver what the client needs, exactly when they need it. Clients value your well-informed perspective.
  • Wearing multiple hats is a breeze, efficiently managing things like client expectations, meeting organization, scoping the work and collaborating with agency functions to align on timelines, resources and deliverables.
  • Knowledgeable in the use of digital tools and social media as well as in-store experiences to advance your client’s business in a way that leads to results.
  • You value teamwork and collaboration to lead discussions within Shoptology, as well as with clients and other agencies or vendors for planning and/ or execution. Your communication skills and clear direction helps teams feel engaged and energized.
  • You are a master of the multi-faceted, omni-channel environment and can lead all phases of a project, from initiation, to creative communication, to activation and analysis. You demonstrate strong attention to detail, with a critical eye for what will work in the marketplace.
  • You are motivated, passionate and dedicated to being part of a growing agency.

The Engagement Specialist leads digital production efforts across multiple account - passionate about guiding marketers on how to best connect their brands with shoppers. You'll help to manage the entire process from defining campaign details, project plans/calendars through launch and to analytic measurement.

While no day is ever the same here, you can count on it including:

  • Acting as a communication liaison with a multitude of partners, ensuring client needs and objectives are translated into effective solutions
  • Managing digital technology projects from brief through delivery and optimization
  • Maintaining accurate budget control and flow of program/media activity
  • Assisting in development and identification of strategic growth opportunities that are engaging, compelling and proprietary
  • Value-engineering and being mindful of ways to effectively scale executions
  • Supporting strategic research and innovation design efforts, creating a holistic approach to structural design that delights + engages shoppers
  • Staying ahead of the latest trends in terms of technology, channels and function
Desired Skills
  • 3-5 years agency experience in managing marketing, media and digital programs
  • Experience with Retailer-specific tools, as well as third-party shopper engaging partners, including but not limited to paid social influencer programs, media/content publications and digital display media
  • Strong understanding of project management methodology, including the ability to identify and resolve issues, manage risk, and develop detailed project plans
  • Proven track record in prioritizing an agency workload and ability to meet deadlines with accuracy and minimum supervision
  • Creative + agile problem solver
    Confident in acting as the project owner - you make plans a reality

We are innovators and restless souls who defy the status quo in favor of the future. As a Senior Art Director at Shoptology you work with and an integrated creative team across offices in Northwest Arkansas and Dallas, bringing insights to life through unexpected ideas and compelling experiences. No day is ever the same here, but you can count on it including:

  • Creating ideas that bond with shoppers that blend physical and digital experiences
  • Tight collaboration with teams on strategy, technology and engagement - focused on flawless execution
  • Personal accountability for the progression/timeline of your projects
  • Leveraging your firm grasp of the challenges our clients face and speaking their language
Desired Skills
  • Leading-edge UX/UI thinker and a down-to-your DNA design trend geek
  • 5+ years developing, nurturing and selling great work - serious digital chops - asite that speaks for itself
  • Transform insights into ideas that delight shoppers and deliver on client’s business requirements
  • A passion for crafted visual design systems - including UX, UI, interactions, high fidelity visual comps, style guides, presentations, and assets/iconography
  • Able to inspire and love being inspired by others – you believe collaboration creates the best solutions
  • Comfortable with clients and are experienced leading work from concept to presentation to sale
  • Experienced shopper marketer with an understanding of the shopper mindset and the needs of retailers
Don't see your position posted?

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